14 - 18 October 2018

Bilbao, Spain

It has been brought to our attention that various third party companies have been contacting Euro PM2018 exhibition personnel with regards to hotel reservations in Bilbao. Please note that these companies have not been authorised to handle hotel accommodation for the Euro PM2018 Congress & Exhibition, and are not affiliated with the event, nor EPMA in any way. Although they may appear very knowledgeable about both the event and the hotels in Bilbao, we advise delegates and exhibitors to not use such companies and to be alert should they receive such a telephone call or email.

An advance reservation of rooms has been made for Euro PM2018 delegates by Bco Congresos, details of which are available on the Hotel Information page.

To book your hotel accommodation, please book via the Bco Congresos service, or book through your preferred and trusted travel agent or booking website.

Onsite Information

The Euro PM2018 Registration and Information Desk will be open for registrations from 12:00 - 20.15 on Sunday 14 October 2018, and then for the duration of the event.

All registration documentation including tickets, congress guide, proceedings etc will be distributed from the registration desk onsite.

Internet

Sponsored by Makin Metals (UK) Ltd, Wi-Fi will be available throughout the BEC, including charging stations to top up your device(s).

Makin Metals

Congress Language

The congress will be conducted in English.

General Information on Spain

Electricity: The electrical current in Spain is 220 V/50 Hz. Round European-style two-pin plugs are used.

Currency: The monetary unit is the Euro (EUR). Bank notes are printed in values of €5, €10, €20, €50, €100, €200 and €500; and coins in values of 1, 2, 5, 10, 20 and 50 cent, and €1 and €2. If changing currency, it is recommended to request smaller value notes of €5-€20 as it can be difficult to find establishments to take larger notes.

Major credit and debit cards (some restrictions apply to American Express and Diners) are accepted in shops, restaurants and hotels, but in some they are not, be sure to check before ordering. Cash is withdrawn with your Visa, MasterCard, Maestro or Cirrus card at any ATM. Taxis do not accept card payments so it is esential to have some local currency.

If your country of residence is outside of Spain, you may qualify for a sales-tax refund for purchases. You need to request a form for your refund at the shop when making you purchase.

Travel Health: There are no specific health risks associated with travel to Spain. Ensure coverage by your own health insurance and bring necessary documents on the trip. If you're a European citizen from within EU/EEA, a European Health Insurance Card (EHIC) gives you access to medically necessary, state-provided healthcare during a temporary stay in Spain.

Tipping: At restaurants it is possible that you will be charged a cover charge of between 1-3 euros per head and most people choose to round up to the nearest Euro after this but you can leave more for excellent service. Some restaurants also charge an additional service charge on the bill which can be around 10% in which case you do not need to leave anything additional. These charges should be written on the menu or made clear before ordering.

Tipping cab drivers is unusual, but appreciated if they have assisted with luggage. Most people prefer to round up to the closest Euro to avoid handling small change.

Communications: The international access code for Spain is 0034 / +34. The outgoing code from landlines is 00 and from mobiles is +, followed by the relevant country code. The main emergency number is 112 (no area code needed).

EPMA have been made aware that certain companies are sending out spam emails claiming to be selling data relating to EuroPM2018. Any information claiming to be held by these such companies should be assumed as spam and any emails received from such companies should be deleted. EPMA does not sell any data, nor is it shared with such third parties.

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